At Deals Training Track Suit Store, we stand behind our premium athletic wear just as we stand behind your fitness journey. While we’re confident you’ll love our performance-driven training gear, we understand that sometimes exchanges or returns are necessary. Our policy is designed with the same precision as our moisture-wicking fabrics – to provide clarity and support when you need it.

Our Return Promise

We accept returns or exchanges within 15 days of receiving your order. All items must be:

  • Unworn, unwashed, and in original condition
  • In the original packaging with all tags attached
  • Accompanied by the original receipt or order confirmation

Note: For hygiene reasons, we cannot accept returns on certain intimate training wear items. This includes women’s training bras and compression shorts. All other training suits, shirts, trousers, and shorts are eligible for return.

How to Initiate a Return or Exchange

Follow these steps to process your return or exchange:

  1. Contact our team within 15 days of receiving your order at [email protected] with your request
  2. Complete the Return/Exchange Form (template provided below)
  3. Wait for approval – we’ll respond within 24-48 hours with return instructions
  4. Ship your return using the provided shipping label (return shipping costs are the customer’s responsibility)
  5. Receive confirmation once we process your return (typically within 3-5 business days of receipt)

Return/Exchange Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Email Body:

Dear Deals Training Track Suit Store Team,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) for return/exchange:
[Product Name], [Size], [Color], [Quantity]

Reason for return/exchange:
[Please specify reason – size issue, color preference, etc.]

For exchanges, I would like:
[New Product Name], [Size], [Color], [Quantity]

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Information]

Refund Processing

Once we receive and inspect your returned items:

  • Timing: Refunds are processed within 3-5 business days after we receive your return
  • Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable
  • International Transactions: Please allow additional time for your bank to process the refund

Exchange Processing

For exchanges:

  • We’ll ship your new items once we receive your return
  • You’ll be responsible for any price difference in the new items
  • Shipping costs for the new items will be charged unless the exchange is due to our error

Damaged or Defective Items

If you receive a damaged or defective item (which is rare with our military-grade quality control):

  • Contact us immediately at [email protected]
  • Include photos of the damage or defect
  • We’ll provide a prepaid return label and expedite your replacement

Performance Guarantee: We stand behind every stitch of our training wear. If you’re not completely satisfied with your purchase, we’ll make it right – because your performance matters as much as ours does.

For any questions about our returns policy, contact our athlete support team at [email protected].